Green Purchasing Leading By Example
Launched in 1989 as the Recycled Product Procurement Policy, the King County, WA, Environmental Purchasing Program continues to expand in scope and influence. With two full-time program managers who have helped facilitate $17.7 million in green purchasing during the county’s most recent reporting period, the county’s procurement strategies provide insight into this green success story.
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In many ways, the modern green purchasing movement dates its
beginning to 1989 when King County, WA, enacted its Recycled
Product Procurement Policy. While other governments introduced
buy-recycled policies around the same time, King County was one of
the only governments to devote a full-time staff person to
implement its policy. After several years of increasing success,
the county officially expanded its green purchasing efforts beyond
recycled-content to incorporate additional human health and
environmental considerations when it updated its original policy in
1995.
The program continues to expand in scope and influence while
constrained by a tight budget. It now includes two full-time
program managers who helped facilitate $17.7 million in green
purchasing during the county’s most recent reporting period
(July 2003 to December 2004). During that same period, they also
identified $950,000 in savings when comparing the cost of selected
green products with their traditional counterparts.
This article shares some of the successful strategies King County
has implemented and highlights some of the county’s more
recent green purchasing successes.
Program Structure
The King County Environmental Purchasing Program has two program
managers, Karen Hamilton and Eric Nelson, available to help the
county’s 17,000 employees find environmentally preferable
alternatives for upcoming purchases. The program is a part of the
Procurement and Contract Services Section along with professional
staff responsible for goods and services, consulting, and
construction procurement.
Program Goals and Practices
The King County green purchasing program is effective because
support for the effort exists throughout all levels of the county
government. Ron Sims, the King County Executive, frequently
references the county’s green purchasing efforts as an
important indicator of the county’s progressive, yet fiscally
conservative approach to government. “It’s our role to
be good stewards of the county’s limited resources,” he
explained, “and that means being conservative with how we use
the public’s tax money, how we use the public’s trees,
and how we use the public’s clean air, water, and other
natural resources.”
Sims sees the county’s green purchasing program as a way to
“minimize resource use while maximizing the county’s
ability to buy smartly.” According to him, green purchasing
is “a good investment in the future and a great investment in
the present.”
The political endorsements are supported by a strong policy. As
established in the original 1989 ordinance, King County employees
are required to purchase recycled and other environmentally
preferable products “whenever practicable.” As
explained by the county’s environmental purchasing program
managers, this means the county has established “a goal of
buying green products for 100 percent of the cases in which it is
realistically possible to do so.” Hamilton and Nelson note,
however, that what is possible changes as products improve, prices
decline, and markets evolve.
From a practical perspective, the environmental purchasing program
managers are never in a position to require end users or buyers to
adopt the more environmentally preferable alternative. The final
decision always rests with the end users. This, according to the
program managers, is as it should be. “It is, after all, the
end users who are ultimately responsible for completing the work
and they know their needs better than anyone else in the
county.”
This approach appears to work well for the county employees who
make the county’s program so successful. Bob Toppen,
Equipment Manager for the Fleet Administration, for example, has
been quite effective introducing environmentally preferable
products into his department. “There’s support from
above to explore green products,” he explained, “and
support on the ground to make it happen.” Describing the
value of working with Hamilton and Nelson, he portrayed it as
“a wonderful back-and-forth process among the three of us.
Some ideas originate with them; several have originated from within
my office. We couldn’t do it without them.”
Roles of Environmental Purchasing Managers
Hamilton and Nelson see it as their role, as defined by county
policy, to share opportunities for end users to incorporate
additional human health or environmental considerations into their
purchasing requirements. They share information, ask questions,
test products, and occasionally make recommendations. When an end
user is interested in establishing a contract for a product or
service, they work with the county’s buyers to prepare the
necessary purchasing documents, identify potential bidders, and
provide expertise during the bid review process. After the initial
purchase, the program managers track the effectiveness of the
environmentally preferable alternative and share the information
with others.
The role of the King County environmental purchasing managers is
not to police the purchasing process or enforce the green
purchasing policy requirements. Instead, they see themselves as
facilitators who help agencies achieve the policy’s
environmental purchasing objectives, which include ensuring that
products meet price and performance requirements.
As facilitators, they play three key roles: (1) inspiring interest;
(2) conducting research; and (3) providing assistance.
• Inspiring Interest - Most end
users and buyers do not routinely address the human health and
environmental impacts of their purchasing decisions. The King
County environmental purchasing managers present opportunities for
county employees to think about those impacts for selected
purchases. They create such opportunities by sharing a steady
stream of information about what other county employees and others
around the country are doing to improve their purchasing decisions.
The information is presented in a variety of formats from
one-on-one conversations to e-mail newsletters and more formal
presentations.
The benefits of their strategy are not limited to King County.
Given the wide national and international reach of their materials,
other jurisdictions have been inspired to tackle specific
environmental purchasing opportunities. “Ultimately, the
broad dissemination of our message benefits the county,”
explained Hamilton. “As more and more entities begin buying
environmentally preferable products, they become more widely
available and more affordable for all of us; and we all learn from
each other how to do it even better next time.”
• Conducting Research - Hamilton
and Nelson are constantly seeking new and innovative products with
beneficial human health or related environmental features. They
identify potential products through their networks of environmental
purchasing advocates, green product manufacturers and service
providers, green purchasing listservs, and personal contact with
end users. When they have a product or service that appears to meet
existing standards while providing environmental benefits, they
share their findings with the relevant end users to determine if
there is any interest in pursuing the idea any further.
Other times, end users or environmental advocates approach them
about an idea. They then investigate the idea to determine if the
proposed products appear to meet the performance requirements of
the customary product.
• Providing Assistance - Making the
switch to a more environmentally preferable alternative can mean
additional work for both the buyer and the specification writer
(usually the end user). It can require writing new specifications,
identifying additional suppliers, and developing the appropriate
expertise on the bid-evaluation team. The environmental purchasing
managers facilitate the process by conducting any additional
research, sharing information among the various parties, and
documenting the benefits of the resulting effort.
Purchasing Examples
Each year, King County makes dozens of environmentally preferable
purchasing decisions. Each purchase is documented to record the
resulting benefits and any recommendations for future purchases.
Information about each purchase is available on the King County
Environmental Purchasing Web site www.govinfo.bz/5196-252. A few sample
purchases are highlighted below.
• Asphalt Cold Patch - To repair
potholes and cracks in asphalt road surfaces, the county uses a
product made from 75 percent post-consumer asphalt that releases
significantly fewer volatile organic compounds (VOCs) than
traditional patching methods. The highly durable product also saves
time when roads need to be repaved because it does not require any
additional preparation, unlike other patching methods. In 2004, the
county used approximately 46 tons of the product.
• Biobased Lubricants, Fuels -
Vegetable based lubricants and hydraulic fluids, unlike their
petroleum-based counterparts, are readily biodegradable, low in
toxicity, less hazardous to workers, and less expensive to clean in
case of a spill. Given King County’s proximity to numerous
waterways and the potential threat to wildlife that could result
from a spill, the county has been using biobased hydraulic oils in
a lot of its outdoor equipment. The county bought more than 1,750
gallons of biobased fluids in 2004. The county also bought almost
60,000 gallons of biodiesel in the first half of 2005 to blend with
the Ultra Low Sulfur Diesel (ULSD) it uses to fuel the
county’s 1,200 bus fleet. The biodiesel is mixed with the
ULSD to produce a blend that is five percent biodiesel (B5). By the
end of 2006, all 1,200 buses will run on the B5 blend, which will
require a purchase of half a million gallons of biodiesel to mix
with ten million gallons of ULSD. The biodiesel purchase is one of
the largest in the country and is being partially funded with a
grant from Seattle City Light.
• Electronics Recycling - To prevent the heavy
metals and other toxins present in most electronic products from
entering the environment, King County developed an electronics
recycling contract to ensure electronic equipment was properly
recycled at the end of its useful life. In 2004, the county
recycled more than 350 computer monitors, 173 televisions, 9,800
pounds of other electronic equipment, and more than 3,000 pounds of
batteries.
• Hybrid Vehicles - Seeking to
reduce fuel use and the associated emissions, King County has built
a fleet of 140 fuel-efficient hybrid electric vehicles. Its fleet
includes 115 Toyota Prius and 25 Ford Escape hybrid vehicles.
According to Win Mitchell, Fleet Management Director, their use is
expected to save 14,000 gallons of fuel annually. In addition, the
county ordered more than 200 hybrid buses, which are expected to
save an additional 350,000 gallons of fuel each year.
• Hydrostripping Services - In an
attempt to save money and reduce the environmental impact
associated with making new road signs, the county issued a contract
to use high pressure water to remove paint and reflective laminates
from old road signs so they could be repainted and reused. While
the contract was not as successful and widely used as originally
hoped, the contract still saved approximately $1,100 during the
18-month reporting period.
• Plastic Lumber - The sideboards
of King County dump trucks used to be outfitted with high-quality,
old growth Douglas fir. The county is now using recycled-plastic
lumber instead. The plastic lumber has a higher initial cost, but
it is significantly more durable. The plastic sideboards are
replaced at a rate of one sideboard per month compared with the two
wooden sideboards per week. As a result, the county saves $10,000
per year in material costs while helping preserve ancient, old
growth forests.
• Rumber - High wear areas such as
the decks on the county’s equipment trailers are constructed
from rumber, a dimensional lumber produced from scrap tires and
recycled plastic. Initially, rumber is slightly more expensive than
the exotic hardwoods it replaces, but its increased durability
produces long term savings. The decking now lasts as long as the
trailer rather than having to be replaced three or four times
throughout the trailer’s life. It is also a safer product
that provides significantly more traction during cold or wet
days.
• Toner Cartridges - The county has
been buying remanufactured toner cartridges meeting original
equipment manufacturer specifications since 1991. In 2004, the
county purchased more than 7,500 toner cartridges saving an
estimated $450,000 because the cost of remanufactured cartridges is
less than half the cost of new cartridges. In addition to the
fiscal savings, the county’s remanufactured cartridge
purchases also save approximately 5,625 gallons of oil that would
have been used as the raw material for new cartridges.
Lessons Learned and Recommendations
Given its status as one of the most highly regarded and
well-respected environmental purchasing programs, King County is
deluged with questions from throughout the United States and around
the world about initiating, expanding, or improving green
purchasing programs. When asked about the most frequent advice they
share with others, the county’s environmental purchasing
managers offered two critical suggestions and recommended a series
of implementation steps.
Don’t Promote Products that Don’t Work or Cost Too
Much
Both Hamilton and Nelson emphasized the futility of promoting green
products that require users to sacrifice product quality or
performance or products that cost too much. “By
definition,” suggested Hamilton, “an environmentally
preferable product or service must work as well or better than the
product it replaces.” While it is possible some end users are
willing to pay more for a higher quality product that also reduces
adverse affects on human health or the environment, there are
limits to how much extra, if any, end users are willing to pay.
“Don’t waste your time promoting products that are not
top notch and affordable,” Nelson recommends.
Listen to the Users
As a corollary to their admonition not to promote products that do
not work or cost too much, the county’s environmental
purchasing team strongly suggested listening closely to the people
using the products. Over the years they have discovered that a
reluctance to specify more environmentally preferable products is
frequently based on sound reasoning but dated information. Many end
users are interested in buying safer products, but they have had a
bad experience with earlier versions of such products. They might
also have technical needs that they believe prohibit the use of the
safer alternatives.
By listening closely to users, Hamilton and Nelson have been able
to address their concerns and locate products meeting their needs.
“We don’t try and force our ‘good ideas’
upon them,” explained Nelson. “Instead, we listen to
their good ideas and look for ways to help. They know a lot better
what is needed. At the same time,” he continued, “we
have access to information sources for green products they might
not have had time to explore.”
“All successful green purchases require the full
participation of the users,” according to Nelson. “Once
they recognize that high performing, safer products are available,
they are typically very motivated to find ways to use them even if
there is a small additional cost at first.” It is, after all,
the users who typically benefit most directly.
Implementation Steps
The King County environmental purchasing team regularly shares the
following recommendations with entities interested in initiating,
expanding, or revamping a green purchasing program:
• Make a statement of intent. Summarizing
the importance of establishing a clear program direction, Nelson
suggested, “You won’t get there if you don’t know
where you’re going.” Hamilton explained the value in
obtaining support from all segments of an organization about the
direction the green purchasing program should take. The more people
who are brought into the vision, the greater the likelihood for
success. “We are lucky to have a wonderful policy to guide
us, but others have succeeded without a formal policy,”
Hamilton continued. “Instead, they state their intent as a
program goal or within their contract language.”
• Put someone in charge. Many green
purchasing initiatives suffer from a lack of accountability. The
stated policy objectives are admirable, but they fail to task
anyone with ensuring the success of the endeavor. King County has
succeeded in part because Hamilton and Nelson are held accountable
for facilitating, monitoring, and reporting the success of the
program, although they credit the successes to the efforts of those
users specifying and using greener products.
• Work with users one on one. The King
County program managers have found greater success working closely
with individual end users than with attempts to require selected
purchases more broadly. When an end user experiments with a new
green product or service and finds it useful, his or her experience
can be highly valuable in promoting wider adoption. “No one
likes to be forced to do anything,” Hamilton stated,
“but they are willing to try something new if one of their
colleagues has had a good experience.” Nelson added,
“It’s a lot easier to convince one person to try
something new than to get an entire county to try it all at
once.”
• Start easy. Some green commodities, like
remanufactured toner cartridges and energy- and water-efficient
products, are significantly easier to adopt for use in almost any
setting. When initiating or revamping a green purchasing program,
start with the easy ones.
• Look for things that save money. For many
end users, safer products that protect human health or the
surrounding environment are a tough sell because it is difficult to
quantify the benefits. It is easy, however, to calculate cost
savings. As a result, the King County experts suggest launching
efforts with an initial focus on money saving opportunities.
• Reward accomplishments. It is important to
celebrate success. People need to feel their efforts are recognized
because green purchasing can require additional work and extra
initiative. Even something as simple as a congratulatory e-mail can
go a long way towards cultivating the kind of innovative culture
necessary to keep a green purchasing program growing.
• Collect data and share results. Many green
purchasing initiatives would not expand beyond an initial purchase
without some effort to track the effectiveness of the product or
service. “If a product or service works, people need to know
about it,” explained Hamilton. “If it doesn’t
work, people also need to know.”
• Network. Green products will become more
widely available and more affordable when more and more purchasers
begin specifying them. As a result, it is important to network
within an organization to learn about the needs of the end users,
share information about potential products, and gauge user
reaction. It is also important to network throughout the broader
green purchasing world for similar reasons. The more purchasers who
share information about green purchasing, the greater the interest,
and, as a result, more products will become available.
Future of the Green Purchasing Movement
Both Hamilton and Nelson suggest that the future of the green
purchasing movement is dependent on the wider development and
adoption of national and industry-specific environmental standards
such as those developed by Green Seal, the Canadian Environmental
Choice program, and others.
The end-users are going to be significantly more comfortable
requesting environmentally preferable products and services if
organizations they trust are developing green standards or
certifying products. Until that time, King County will continue
using its purchasing power whenever possible to promote the wider
design and use of safer products.
Editor’s Note: Scot Case is the Director of the Faculty
Institute at Alvernia College in Reading, PA. The institute
provides a wide range of consulting services, including helping
purchasers buy more responsible products and services from more
responsible companies. He can be reached at
scot.case@alvernia.edu.
About King County
Located on Puget Sound in Washington State and covering 2,134
square miles, King County is nearly twice as large as the average
U.S. county. With more than 1.8 million people, it also ranks as
the 13th most populous county in the country.
Source: www.govinfo.bz/5196-251
Awards
King County’s green purchasing efforts have been recognized
by numerous organizations, including:
• National Association of Counties
• National Recycling Coalition
• Sustainable Seattle
• U.S. Conference of Mayors
• U.S. Environmental Protection Agency
• White House Office of the Federal Environmental
Executive
World Wide Resource
The King County Environmental Purchasing Program is highly
respected around the world for its green purchasing success. In
2004, the county received comments and questions from throughout
the United States and international inquires from:
• Argentina
• Iran
• Scotland
• Canada
• Israel
• Spain
• China
• Jordan
• Trinidad and Tobago
• Egypt
• Kenya
• United Arab Emirates
• France
• Mexico
• United Kingdom
• Germany
• Nigeria
• Vietnam
• India
• Puerto Rico
Changing Markets
Bob Toppen, Equipment Manager for the King County Fleet
Administration, has been involved with several of King
County’s innovative green purchases. For him, buying green
products "is just the right thing to do especially when there is
little or no extra cost."
One of the things that excites him most is the broad impact of the
county’s green purchasing work. Many of the county’s
purchases of recycled plastic sideboards, rumber products, and
biodegradable hydraulic fluid were among the first in the nation.
"Now," Toppen reported, "they are increasingly becoming industry
standards; we’re thrilled to have played a part in
introducing them."
When Toppen first expressed interest in using biodegradable
hydraulic fluids in the heavy equipment trucks, tractors, and other
vehicles he manages, for example, no one was sure if it could be
done. Working closely with Karen Hamilton and Eric Nelson, the
county’s environmental purchasing managers, Toppen contacted
several of the equipment manufacturers to ensure the biodegradable
fluids meet the performance and warrantee requirements for the
equipment.
At first, the equipment manufacturers were unsure. "No one had ever
asked them these questions before," reported Toppen. After the
manufacturers’ research demonstrated the effectiveness of the
biodegradable products, he began using them in his equipment.
Although the biodegradable fluids are slightly more expensive, they
significantly reduce the financial risk of a hydraulic fluid
spill.
According to industry data cited by Toppen, spills are a
significant risk. Seventy to eighty percent of all hydraulic fluid
escapes from equipment at some point due to leaks, spills, or
fitting failures nationwide. This represents seven million barrels
of wasted oil in addition to the environmental damage and clean up
costs.
As word spread about the safety and reduced risks associated with
biobased hydraulic fluids, equipment managers in other parts of the
country began using the safer products. Due to increased demand,
many equipment manufacturers now offer biodegradable hydraulic
fluid as a standard option in most new equipment.
Toppen’s next project is transitioning to lead-free wheel
weights to balance vehicle tires. He, Hamilton, and Nelson have
high hopes their efforts in this arena will make it easier for
others to also make the transition.
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© 2008 Penton Media Inc.
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